It’s hard to make a choice and often many companies will promise what they cannot deliver.
The same applies even when you want to hire a maxi cab in Singapore. Booking an airport transfer in Singapore can be difficult, especially since you will get bombarded by online ads and solicitations on your phone.
But that doesn’t mean that you have to settle for a sub-standard vehicle rental service provider.
Here’s what you can do to ensure you – the customer – remain king and get the right vehicle rental service provider.
Before you book a maxi cab, ask questions and clear any doubts you may have.
If a company claims to be the cheapest maxi cab, probe a little deeper and find out if there are any hidden charges in addition to what they advertise.
A reputable vehicle rental service provider will not brush off your questions and offer frivolous answers. It is likely that the rep will take time to guide you through their prices and not pressure you into making the booking.
Verify the Company’s Credentials
Check out the company’s credentials. Are they registered by the authorities such as the Accounting and Corporate Regulatory Authority? Are their drivers certified? Are their vehicles properly insured?
There are several people masquerading as genuine maxi cab operators, but they are not. Don’t be shy to ask for proof of compliance or certification.
Assess the Company’s Fleet
You can ask about a maxi cab company’s fleet when you talk with a rep or you can just check out their website.
Why do you check their fleet?
A company with few vehicles and less of a variety is likely to be inflexible and not give you the best deal. Go for maxi cab companies that have variety in their fleet. That way, even if your travel plans change, you can still negotiate, and they are flexible in delivering the right capacity vehicle.
Check out the Company’s Reputation
You can check out the company’s reputation by asking trusted friends, colleagues or family about their experiences. Alternatively, you can check out customer responses and experiences on their website or their social media pages. Although there are some shrewd entrepreneurs out there who may pay and solicit for favorable reviews, you can always tell a genuine from a paid review.
When checking out the company’s reputation, look for maxi cabs that have a reputation for punctuality, respecting their clients and offering the best rates.
Lastly, Choose a Company that Fits the Above Criteria and has an Easy Booking Process
By now, you probably already have a shortlist of potential companies you are considering. But the booking process should be easy for you too.
Do you have to make tons of phone calls to book and thereafter wait for hours to receive a confirmation?
If that’s the case, chances are that you’ll not enjoy the service either.
Go for a maxi cab company that has an online booking service that is simple to use and follows through with immediate confirmation.